MAKE THE DECISION,

»Customer service is not a department. It´s an attitude!«
Vasja
CEO

To deliver an unforgettable experience to the visitor in field of tourism we need to create an impact, so powerful that our guests will desire to relive it … over and over again.
Therefore, companies active in tourism should not have a customer service department… customer service is in fact the essence and the most important ingredient in the line of business and must fulfil every pore of every tourist offer.
Team of experts within Eksito company can help you capture the evasive essence of tourism and more importantly – we can help you successfully weave it into all aspects of your company’s operations.
So, do not hesitate, make a golden decision, choose Eksito.

Make the decision, EKSITO

Services

In tourism, perseverance is essential, experience is irreplaceable, and a strategic approach is a key to excellence.
Extensive experience in the field of hospitality and tourism, analytical approach, more than 20 years of active work in the industry and a keen view of the future allow us to help you vitally improve the way you run your business.

CONSULTING in TOURISM

Want to know how well your business is doing in an economical point of view? How to discover hidden costs, where are the unexploited opportunities, and learn the ways to raise revenue? MORE

HIDDEN CUSTOMER

Wondering how hospitable your employees really are? Do they pursue and in practice also implement the agreed and outlined values of the company? In the role of a hidden customer, we get answers to all the questions that arise! MORE

ACCOMODATION CATEGORIZATION

Do your guests know what is the actual quality of your accommodation? Why not make sure your accommodation is adorned with as many stars (or apples) as it deserves? We can also help you along this path, as we are an official assessor authorized by the Ministry of Economic Development to carry out the Categorization of Accommodation Facilities. MORE

MARKET RESEARCH

Are you sure you know who your competition is? What does your potential customers really want and what are trends of the next few seasons? With in-depth market research, we will find the answers to even the most demanding questions you might have. MORE

HUMAN RESOURCES IN TOURISM

People are the most important asset of any business, so it is crucial that we choose wisely and prudently. Leave the demanding search and selection of potential staff to us - we are sure that we will find an appropriate candidate who will effectively complete your team. MORE

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SUCCESSFULLY IMPLEMENTED PROJECTS
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SATISFIED CUSTOMERS
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COMPETENCE AND PROFESSIONALISM